Privacy policy

I am committed to protecting individual and organisational privacy. All client information I collect is held securely. My focus is on increasing individual and organisational wellbeing, while protecting the privacy of everyone involved.

Information I may collect, hold, use or disclose is bound by the Privacy Act 1988, the Australian Privacy Principles, and the Freedom of Information Act 1982.

What information is collected?

Client information includes names, phone numbers, workplace addresses, assessments, reports, support plans and other information relevant to the service requested.

Why is information collected and how is it used?

Information collected is used only for the purpose for which you provide it. For example, to assess, plan and review support for staff and students.

To continually improve the service I provide, I engage in regular supervision. Confidentiality is maintained by removing/altering any identifying details. In order to provide a further layer of confidentiality, in some instances I engage with inter-state rather than intra-state supervision. If this is your preferred option, or you prefer me not to seek supervision about the service I’m providing, please contact me.

If I wish to use your information for any other purpose, such as education and training or publication, I will ask for additional consent.

Who can request access to information?

Clients may ask for their information at any time. Requests for a copy of information will be responded to within fourteen days. A one-off consultation appointment may be required to discuss file content.

Requests by third parties for client information will be subject to approval of the client.

Two exceptions apply: if failure to disclose information would place a person at risk; or if information sharing is legally required as a result of a subpoena.

Website privacy

This website is securely hosted in Australia. When you visit this website traffic information is logged which includes your IP address, date and time, type of web browser, and pages accessed. Logs are processed by our website provider for security and reliability purposes, are stored in a secure environment, and are deleted within one month.

Your connection to this website is encrypted and protected using Secure Sockets Layer (SSL), which you can confirm by clicking the padlock in your web browser’s address bar.

This website does not use any cookies, analytics, advertising, tracking by advertisers, third-party social media buttons, or any other mechanism designed to track your behaviour.

Other than the traffic logs mentioned, no personal information is gathered on this website.

External websites and social media

I have a presence on LinkedIn. Additionally, this website may also contain links to other third party websites. Your use of third party sites is subject to their respective policies and I am not responsible for the privacy practices of any third party website.

Contact details

If you wish to access or correct personal information I hold about you, or have any questions about our privacy policy, please contact me by sending an email to sonja@sonjavanderaa.com.au or by phoning 0437 512 511.

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